quantitative and qualitative research methods


  • qualitative methods involve smaller samples and in depth interviews 
  • descriptive research: can tell you who, what, where, when and how regarding your target population and /or strategy 
  • useful when you want to examine: 
    • differences between distinct populations 
  • differences 
  • causal research: 
    • selective and descriptive research design is based on three factors 
      • nature of the initial problem or opportunity 
      • research questions 
    • approaches used to collect 
  • advantages of survey methods 
    • can accommodate large samples so that results can be generalized with the target population 
    • produce precise enough estimates to identify even small differences 
  • easy to administer and record answers to structured questions 
    • facilitate advanced statistical analysis 
    • concepts and relationships not directly measurable can be studied 
    • types of survey administered survey 
      • in home interview 
      • mall intercept interview 
      • shoppers 
      • person administered survey 
    • advantages 
      • interviews can establish a comfort zone for respondents 
      • respondents can get feedback from interviews if they need clarity 
      • quality of responses are high since interviews 
      • telephone administered surveys 
      • traditional telephone - interview 
        • an interview administers a survey to a respondent over the telephone
    • computer assisted interview 
      • while administering the surveying the telephone, the interviewer directly reads questions from a computer and records responses into the system 
    • wireless or online interviews 
      • interviewers and companies can utilize text messages 
      • advantages
        • interview 
        • self administered surveys 
        • mail surveys 
        • questionnaires distributed to a respondents who return them 
        • usually done using the postal service 
        • mail panel surveys 
      • surveys distributed to a representative sample of individuals who have already agreed to participate in the survey 
    • online surveys 
      • surveys that are administered through the internet 
      • software such as qualtrics allows companies to create online surveys. These surveys can then be reached through a special link 
      • online surveys are highly customizable 
      • self administered surveys 
        • advantages 
          • low cost( no interview needed) 
          • the respondent has control over when and where to complete it 
          • no bias 
        • disadvantages 
          • questions are limited to pre-set 
        • types of errors on surveys 
          • sampling error 

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