quantitative and qualitative research methods
- qualitative methods involve smaller samples and in depth interviews
- descriptive research: can tell you who, what, where, when and how regarding your target population and /or strategy
- useful when you want to examine:
- differences between distinct populations
- differences
- causal research:
- selective and descriptive research design is based on three factors
- nature of the initial problem or opportunity
- research questions
- approaches used to collect
- advantages of survey methods
- can accommodate large samples so that results can be generalized with the target population
- produce precise enough estimates to identify even small differences
- easy to administer and record answers to structured questions
- facilitate advanced statistical analysis
- concepts and relationships not directly measurable can be studied
- types of survey administered survey
- in home interview
- mall intercept interview
- shoppers
- person administered survey
- advantages
- interviews can establish a comfort zone for respondents
- respondents can get feedback from interviews if they need clarity
- quality of responses are high since interviews
- telephone administered surveys
- traditional telephone - interview
- an interview administers a survey to a respondent over the telephone
- computer assisted interview
- while administering the surveying the telephone, the interviewer directly reads questions from a computer and records responses into the system
- wireless or online interviews
- interviewers and companies can utilize text messages
- advantages
- interview
- self administered surveys
- mail surveys
- questionnaires distributed to a respondents who return them
- usually done using the postal service
- mail panel surveys
- surveys distributed to a representative sample of individuals who have already agreed to participate in the survey
- online surveys
- surveys that are administered through the internet
- software such as qualtrics allows companies to create online surveys. These surveys can then be reached through a special link
- online surveys are highly customizable
- self administered surveys
- advantages
- low cost( no interview needed)
- the respondent has control over when and where to complete it
- no bias
- disadvantages
- questions are limited to pre-set
- types of errors on surveys
- sampling error
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